Privacy policy

Privacy Policy

At Arlenas, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from Arlenas.shop.

Information We Collect

When you use our website, we may collect the following information:

  • Personal Information: Name, email address, phone number, billing and shipping address
  • Payment Information: Payment details processed securely through our payment providers (we do not store full payment information)
  • Order Information: Products purchased, order history, and transaction details
  • Technical Data: IP address, browser type, device information, and browsing behavior

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you about your order or inquiries
  • Provide customer support
  • Improve our website, products, and services
  • Prevent fraud and ensure security

Sharing Your Information

We do not sell or rent your personal information. We may share your data with trusted third parties only when necessary, such as:

  • Payment processors to complete transactions
  • Shipping carriers to deliver your order
  • Service providers that help operate our website

All third parties are required to keep your information secure and confidential.

Data Security

We implement industry-standard security measures to protect your personal information, including secure servers and encryption where appropriate.

Cookies

Our website uses cookies to:

  • Enhance your browsing experience
  • Remember your preferences
  • Analyze website traffic

You can disable cookies through your browser settings at any time.

Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal information
  • Opt out of marketing communications

To exercise your rights, please contact us.

Data Retention

We retain your information only as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

Contact Information

If you have any questions about this Privacy Policy, please contact us:

Store Name: Arlenas
Website: Arlenas.shop
Email: Contact@Arlenas.shop
Phone: +1 513-420-2932
Address: 211 N New Jersey St, Indianapolis, IN 46204, United States